Privacy Policy

Veselka Technologies ("we," "our," or "us") is a proxy infrastructure company headquartered in Estonia. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

This Privacy Policy applies to all information collected through our website (https://veselka-technologies.com), our proxy infrastructure services, APIs, and any related services, applications, or tools (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We use the information we collect for the following purposes:

• Providing and Maintaining Services: To create and manage your account, process transactions, deliver the proxy infrastructure services you have requested, and provide technical support.
• Improving Our Services: To analyze usage patterns, diagnose technical issues, and develop new features and improvements to our platform.
• Communication: To respond to your inquiries, send service-related notices (including billing reminders, account updates, and security alerts), and provide customer support.
• Marketing: To send promotional communications about our products, services, and industry insights, where you have given your consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Security and Fraud Prevention: To detect, prevent, and address fraud, abuse, security incidents, and technical issues, and to protect the rights and safety of our users and the public.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
• Business Operations: To manage our internal business operations, including billing, accounting, auditing, and enforcing our terms of service.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract. This includes providing our proxy infrastructure services, managing your account, and processing payments.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and freedoms. Our legitimate interests include improving our Services, ensuring network security, preventing fraud, and conducting direct marketing to existing customers.
• Consent: Where we rely on your consent to process personal data, you have the right to withdraw your consent at any time. This applies, for example, to marketing communications and the use of non-essential cookies.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject, such as maintaining financial records for tax purposes or responding to lawful requests from public authorities.

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including courts, regulatory bodies, or law enforcement agencies.
• Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms of service, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• Business Transfers: In connection with any merger, acquisition, sale of assets, financing, or transfer of all or a portion of our business, your personal data may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal data.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

As a company headquartered in Estonia, a member state of the European Union, we primarily process and store your data within the EEA. However, some of our service providers and partners may be located in countries outside the EEA that may not provide the same level of data protection as your home country.

When we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements. These safeguards may include:

• Transfers to countries that the European Commission has determined provide an adequate level of data protection (adequacy decisions).
• Use of Standard Contractual Clauses (SCCs) approved by the European Commission.
• Reliance on binding corporate rules or other legally recognized transfer mechanisms.
• Obtaining your explicit consent for specific transfers, where appropriate.

You may request a copy of the safeguards we have in place for international data transfers by contacting us at the address provided below.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data and whether we can achieve those purposes through other means, and applicable legal requirements.

• Account Data: Retained for the duration of your account and for up to 12 months after account closure, unless a longer retention period is required by law.
• Transaction Records: Retained for a minimum of 7 years to comply with tax and accounting obligations under Estonian and EU law.
• Usage Logs: Retained for up to 90 days for service optimization and security purposes, after which they are anonymized or deleted.
• Marketing Data: Retained until you withdraw your consent or unsubscribe from marketing communications.
• Support Communications: Retained for up to 24 months after the resolution of your inquiry to maintain service quality and for training purposes.

When personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how we process it. We will provide this information free of charge within one month of your request.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. We will make reasonable efforts to update or correct your data promptly.
• Right to Erasure (Right to Be Forgotten): You have the right to request deletion of your personal data when it is no longer necessary for the purpose for which it was collected, you withdraw your consent, or the data has been unlawfully processed. This right is not absolute and may be subject to legal exceptions, such as the need to retain data for legal compliance.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes. Where you object to processing for direct marketing, we will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws. In Estonia, the supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

To exercise any of these rights, please contact us at info@veselka-technologies.com. We will respond to your request within one month, as required by law. In certain circumstances, we may need to verify your identity before processing your request.

As described in Section 2.3, we use cookies and similar tracking technologies on our website. You can control cookie preferences through your browser settings. Most web browsers allow you to manage your cookie preferences, including blocking or deleting cookies. Please note that if you choose to block or delete cookies, some features of our website may not function properly.

To opt out of analytics cookies, you can use browser extensions such as Google Analytics Opt-out Browser Add-on or configure your browser's Do Not Track settings. We honor Do Not Track signals where technically feasible.

For more detailed information about the specific cookies we use, their purposes, and their expiration periods, please contact us at the address provided below.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols and encryption of sensitive data at rest.
• Regular security assessments, vulnerability scanning, and penetration testing of our systems and infrastructure.
• Access controls that limit access to personal data to authorized personnel who need it to perform their job duties.
• Employee training on data protection, security awareness, and incident response procedures.
• Incident response plans to promptly address any security breaches or data incidents.
• Regular backups and disaster recovery procedures to ensure data availability and integrity.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to continuously improving our security practices.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take reasonable steps to delete such data as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at info@veselka-technologies.com so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Last updated" date at the top of this document.

For material changes that significantly affect your rights or the way we process your personal data, we will provide additional notice, such as sending an email notification to the address associated with your account or displaying a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the posting of changes constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will make every effort to resolve your inquiry promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate or your local supervisory authority.